Privacy Policy

Your privacy matters to Pro Kissan. Learn how we collect, use, and protect your personal information on our farming multi-vendor marketplace.

Introduction

Welcome to Pro Kissan. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using our platform, you agree to the practices described in this Privacy Policy.

We are committed to protecting your personal data and ensuring a secure farming marketplace experience.

Information We Collect

We may collect the following types of information:

  • Full name and contact details
  • Email address and phone number
  • Shipping and billing addresses
  • Payment and transaction details
  • Vendor store information
  • Device information and IP address
  • Website usage and browsing activity

How We Use Your Information

We use collected information for various purposes, including:

  • Processing orders and transactions
  • Managing vendor and customer accounts
  • Providing customer support
  • Improving platform performance and security
  • Sending updates, offers, and notifications
  • Preventing fraud and unauthorized activities

Cookies & Tracking Technologies

Pro Kissan uses cookies and similar technologies to improve user experience, analyze traffic, and personalize content.

You can disable cookies through your browser settings, but some platform features may not function properly.

Vendor Information

Vendor profiles, product listings, store names, and contact information may be publicly visible to customers on the marketplace.

Vendors are responsible for ensuring the accuracy of the information they provide.

Payment Security

We use secure payment gateways and industry-standard encryption methods to protect your payment data.

However, no online system is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our platform may contain links to third-party websites or services such as payment gateways, delivery partners, or analytics providers.

We are not responsible for the privacy practices of external websites or services.

Data Retention

We retain your information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your region and applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Delete your account and personal data
  • Withdraw marketing communication consent
  • Request data portability

Children’s Privacy

Pro Kissan does not knowingly collect personal information from children under the age of 13.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

Pro Kissan Support

Company Name: CROP SHOP INDIA PRIVATE LIMITED

Email: cropshopind@gmail.com

Phone: 6283444803

Address: New grain market Malout, shri muktsar sahib Punjab 152107