Terms & Conditions

1. Introduction

PRO KISSAN is a multi-vendor farming marketplace that connects farmers, vendors, and customers for agricultural products and services.

These Terms & Conditions govern your access to and use of our website, mobile application, and related services.

2. User Accounts

• Users must provide accurate registration details.
• You are responsible for maintaining account confidentiality.
• Unauthorized use of accounts is strictly prohibited.
• PRO KISSAN reserves the right to suspend accounts violating policies.

3. Vendor Responsibilities

• Vendors must provide genuine and high-quality products.
• Product descriptions and pricing must be accurate.
• Vendors are responsible for packaging and timely delivery.
• Sale of prohibited or illegal products is not allowed.

4. Orders & Payments

Customers agree to pay all applicable charges for products purchased through the platform.

Payment transactions are processed through secure third-party payment gateways.

5. Shipping & Delivery

Delivery timelines may vary depending on vendor location, product availability, and logistics conditions.

PRO KISSAN is not liable for delays caused by natural disasters, transport issues, or unforeseen events.

6. Returns & Refunds

Refunds, returns, and cancellations are subject to our separate Refund Policy, Return Policy, and Cancellation Policy pages.

7. Prohibited Activities

• Fraudulent orders or fake transactions.
• Uploading false, harmful, or misleading information.
• Attempting unauthorized access to the platform.
• Violation of applicable laws or regulations.

8. Intellectual Property

All content, branding, logos, images, and platform materials are the property of PRO KISSAN and may not be copied or reused without permission.

9. Limitation of Liability

PRO KISSAN shall not be held responsible for indirect losses, damages, or issues arising from vendor products, delivery delays, or misuse of the platform.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

11. Contact Information

If you have any questions regarding these Terms & Conditions, feel free to contact us.