Shipping Policy

1. Shipping Coverage

PRO KISSAN provides shipping and delivery services across selected cities, towns, and rural areas through trusted logistics partners and local vendors.

2. Order Processing Time

• Orders are generally processed within 24–48 hours.
• Fresh farm produce may be processed faster for same-day or next-day delivery.
• Bulk and wholesale orders may require additional processing time.

3. Estimated Delivery Time

Delivery timelines depend on product type, vendor location, and customer delivery address.

• The product will be delivered in 5-7 business days

4. Shipping Charges

Shipping charges may vary depending on order value, product weight, vendor location, and delivery destination.

Free shipping offers may be available on selected products or minimum order values.

5. Fresh & Perishable Products

Fresh fruits, vegetables, dairy products, and other perishable goods are packed carefully to maintain quality during transportation.

Customers are advised to inspect perishable items immediately upon delivery.

6. Delivery Delays

Delivery may be delayed due to weather conditions, transport issues, festivals, natural disasters, or unforeseen circumstances.

PRO KISSAN will make reasonable efforts to keep customers informed about major delays.

7. Failed Delivery Attempts

• Customers must provide accurate delivery details and contact information.
• If delivery fails due to incorrect address or unavailability, re-delivery charges may apply.
• Repeated failed attempts may result in order cancellation.

8. Damaged Packages

If your package arrives damaged or tampered with, please contact our support team immediately with photos and order details.

9. Contact Support

For shipping-related questions, tracking assistance, or delivery issues, feel free to contact us.